Hello
Thanks for your email and personal details herein; I have check our information data base and can confirm that you are the right beneficiary of the funds. Attached herewith are documents for your perusal and record purposes. Also, additional information of the deceased can be found here:
https:/ /www.canifffuneralhome.com/obituaries/ (the Scammer is piggy-backing a legitimate website here)
As standard procedure, a bit more verification is required. On this note, I would require any standard form of identification, this is a requirement and not in any way questioning the legitimacy of your claim. Your information would be strictly used for that purpose and nothing else.
I await your urgent response and if you have any questions do not hesitate to ask me directly.
Regards,
Jasper Maarten
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From: Jasper Maarten <jasper9maarten@financier.com>
Subject: Information received!
Date: Thu, 11 Aug 2022 19:03:36 +0200
Orig IP: 41.217.94.128 | Orig ISP: Spectranet | City: Lagos | Country: Nigeria
Text from the second PDF file:
Commencement Date: 01 June 2011
Ultimate Protector
Dear
It is a great pleasure to inform you that your application for your Methodist Insurance PLC Life Policy
has been accepted.
The benefits are set out in the enclosed Policy Schedule with The Association for Savings and Investment
South Africa (ASISA). Please check the details of your policy to make sure it accurately reflects your
application. If any amendments are required, please advise us accordingly to avoid any unnecessary
delays in the event of a claim.
Ultimate Protector Death Benefit
This Benefit covers Death resulting from Accidental and Natural causes. This Benefit will be paid
directly to your nominated Beneficiary or Beneficiaries. The Benefit will return your premiums if
Death occurs within the first 12 months OR pay 50% of your Cover Amount if Death occurs
between 12 and 24 months OR pay 100% of you Cover Amount if death occurs after 24 months.
This benefit will continue for the rest of your life as long as your Premiums are paid.
Ultimate Protector (continued)
Yours sincerely
For Manager
Please turn over
Page 1 of 13 Methodist Life Limited Authorized financial services provider Client code :
Ultimate Protector
POLICY SCHEDULE
Policy Information
Proposer A-RCOP**TLX1
Policy Number M0901W
Commencement Date 201-06-01
Premium Frequency Monthly
Premium Payer A-RCOP**TLX1
Payment Method DO
Monthly Debit Order Day 20
Account Information A-RCOP**TLX1
OCBC BANK
9341497430
632005
Life Insured Information
Surname A-RCOP**
First name(s) TLX1
ID/Passport Number A50021920
Beneficiary Information
Surname A-RCOP**
First name(s) TLX1
ID/Passport Number
ASISA STANDARD ON UNCLAIMED ASSETS
Approved by the Regulatory Affairs Board Committee 23 October 2018
http:/ /www.asisa.org.za
1. Principles
A customer’s right to an unclaimed asset remains until the claim is paid or the asset
returned, regardless of the timeframe.
Unclaimed assets should not become the property of the product provider or its
shareholders.
The Standard does not create a definition of when an asset is ‘unclaimed’, but seeks
to indicate when ASISA member companies should consider that it is possible that
assets are unclaimed, and what proactive steps should be taken in order to address
this possibility.
2. Primary aims of the Standard
The Standard sets out best practice guidelines that encourage timeous, proactive steps in
order to:
Enhance tracing procedures and other processes to ensure that customers are
aware of and can be linked with their benefits, so as to keep unclaimed assets at a
minimum level as far as possible;
Enhance disclosure to customers in respect of the treatment of unclaimed assets;
Provide clarity on the principles applied in determining the assumed investment
return on unclaimed assets;
Achieve consistent treatment, as far as practically possible, of unclaimed assets by
ASISA member companies regardless of product categories.
3. ASISA member companies and products to which the Standard applies
Long-term insurance member companies, Collective Investment Scheme Management
member companies and Linked Investment Service Providers in respect of risk policies,
savings and investment policies, annuity polices, units in CIS portfolios and any other
products issued to retail customers, except for retirement annuity fund and preservation
fund products which are dealt with in terms of the Pension Funds Act 24 of 1956.
4. Effective date
The Standard became effective for ASISA insurance member companies on 1 June
2013.
The revised Standard became applicable to Collective Investment Scheme
Management member companies and Linked Investment Service Providers from 1
January 2016.
The enhancements incorporated in this updated version of the Standard are
effective from 1 January 2019.
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5. “Definition” of Unclaimed Assets
Defining unclaimed assets is not simple.
It is not always clear that assets have become forgotten or that potential beneficiaries or
other people who are entitled to claim the assets are not aware of their existence. The
Standard does not create a definition as such, but seeks to indicate when ASISA member
companies should consider that it is possible that assets are unclaimed, and what
proactive steps should be taken in order to address this possibility.
The date when ASISA member companies should consider assets to be at risk of being
unclaimed is termed the “trigger date”, which is the date on which a “trigger event”
occurs. These are events which require a proactive response from ASISA member
companies to ascertain whether these assets are in fact ‘unclaimed’.
Trigger events
This is not the point at which an asset should be considered ‘unclaimed’ but a non-
exhaustive list of examples of events that indicate that steps should be taken in case the
customer or other person entitled to the product proceeds is not/ no longer aware of their
entitlement:
odate of maturity for fixed term policy contracts,
odate of cessation of regular contributions/recurring-premium payments in respect
of an open-ended contract,
onamed beneficiaries cannot be located where a risk benefit claim has been
admitted or in respect of another policy contract,
odate that annuity payment/income distribution payment/redemption or maturity
payment is returned,
opost is returned,
o electronic communications are undelivered, o
the customer reaches age 80.
Each product provider should explicitly determine and document the trigger events that
are appropriate to its business and products.
6. Action to be taken after trigger event
After the trigger event, appropriate action should be taken to establish whether the
customer is still alive or aware of their entitlement in respect of the product.
At least the following actions should be considered and appropriate action taken within a
reasonable period depending on the product and the circumstances. Again, this is to
ascertain whether these assets are in fact ‘unclaimed’:
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a) Attempt to contact the customer telephonically and electronically to advise them of
their available assets/contract;
b) If unsuccessful in contact, determine last known contact information and address of
the customer with reference to the company internal database and compare
internal database with an external database, including use of internet search
engines and social media;
c) If the customer cannot be contacted then other activities could be used, such as an
external tracing company, to trace the customer.
7. Logging of the assets as ‘unclaimed’
After a reasonable period of time has passed, but no longer than three years, during which
the above actions and/or other reasonable steps have been taken to establish whether a
customer is still alive or aware of their entitlement in respect of the product without success,
the assets should be identified as ‘unclaimed’.
This is the “deemed date”, i.e. the date on which the asset should be identified as
‘unclaimed’.
8. Action to be taken when the asset has been identified as ‘unclaimed’
Once an ASISA member company concludes that all reasonable efforts to trace the
customer, heir or beneficiary have been exhausted, and in the case of life policies releases
assets from the reserve backing an unclaimed benefit, the unclaimed assets:
a) Should not be paid to shareholders or treated as income, but
b) Should be utilized for socially responsible activities, in line with the guidelines below.
The assets may be invested in any appropriate vehicle within the context of South Africa’s
social development needs, such as:
o Industry initiatives;
o Enterprise Supplier Development Funds (high social impact with commercial
return).
This paragraph will not be applicable in the cases of risk policies such as, for example,
annuity policies, where the payment of the benefit ceases on the death of the
policyholder/beneficiary (so that on death no asset exists), and the
policyholder/beneficiary is deemed to have died.
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9. Investment of and returns on the asset when identified as ‘‘unclaimed”
The investment of the assets must take into account:
o the trigger event (date);
o the context of the contractual arrangement;
o the reasonable benefit expectation of the customer; and o
the investment risk.
ASISA member companies should consider the specific product and circumstances in
question and have regard to the guidelines below:
Long-term insurance risk policies:
a) In the case of unclaimed risk benefit claims, where the policy contract or marketing
material does not make any specific reference to the investment of the claim
amount, the risk pool may be invested as the life company deems appropriate, as
the company is carrying the risk. This is provided that any investment does not put the
ability of the company to pay benefits or the financial soundness of the company at
risk;
b) Where the contract does make specific reference to any interest/ return payable on
the claim amount the interest/return should be reasonable and in accordance with
what reasonable customer expectations the company has or may have created
(and should be greater than zero);
c) Where the contract or marketing or other material does not make any specific
reference to any interest/return payable on the claim amount, the claim amount will
attract interest/return from the date that all requirements in order to confirm the
validity and acceptance of the claim have been received and the claim admitted
as valid. The rate payable needs to be reasonable and in relation to administration
charge(s) together with market related interest rates;
Savings and Investment business:
a) Where the contract or marketing material does not make any specific reference to
the investment of the assets:
oEmphasis should be on meeting reasonable customers’ benefit expectations across
a range of market conditions – not one specific market condition (e.g. not only
bear/bull market);
oMember company needs to consider what reasonable customer expectations it
has or may have created.
b) Where the customer is carrying the investment risk the assets should be invested
taking cognizance of a reasonable customer’s expectations, including, where
appropriate and possible, their risk tolerance in the context of previous risk profile
analyses;
c) Where the member company is carrying the investment risk:
oThe company may invest the assets as it deems appropriate, provided that it does
not put the company’s ability to meet its commitments at risk;
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o The return that is provided to the customer should take cognizance of a
customer’s reasonable expectations;
o Where applicable, the return that is provided to the customer should be in line
with the company’s published Principles and Practices of Financial
Management (PPFM);
oThe company may invest the assets in any appropriate vehicle.
10. Disclosures to be made to customers
ASISA member companies should make appropriate and relevant disclosures to customers.
New Business stage
a) Policy documents and any other new business contract documentation should
include appropriate information on unpaid or unclaimed benefits;
b) It should be clear that the customer is and will remain responsible for ensuring that
their contact information is kept up to date;
c) ASISA member companies should disclose that actions will be taken to trace
customers in the event of assets being unclaimed;
d) ASISA member companies should disclose that there will be direct administrative,
tracing and management costs associated with unclaimed assets and that these
may change over time;
e) ASISA member companies will need to expressly indicate as a condition of
investment, that such member company may recover any reasonable direct
administrative, tracing and management costs from the customer by a deduction
from the value of the investment on an ongoing basis or once the customer has been
located, should this be the intention;
f) It is recommended that ASISA member companies obtain the customer’s consent to
use the customer’s personal information to facilitate tracing where required in the
future. Such consent should allow for sharing of personal information and ensure
compliance with the Protection of Personal Information legislation;
g) Consideration should be given to requesting “next of kin” information to assist with
location of the customer should the need arise;
h) Following the implementation of the Standard, all Risk policies should make specific
reference to the interest/enhancements payable on the claim amount;
i) Following the implementation of the Standard all Investment contracts should make
specific reference to:
othe investment of the claim amount/assets (where the customer is carrying the
investment risk), and
othe interest/enhancements payable on the claim amount.
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On-going – existing customers
a) Annual communication to customers as well as maturity letters and any other
ongoing communication with customers should, where appropriate, include
information on unclaimed assets;
b) The disclosure should highlight any contractual obligations on the part of the ASISA
member company and the customer in respect of unclaimed assets. Any relevant
contractual issues (e.g. non-extendable maturity date) should be highlighted and
consequences of these contractual issues explained;
c) The disclosure should make it clear that the customer is and remains responsible for
ensuring that their contact information is kept up to date;
d) If consent from the customer has not already been obtained, ASISA member
companies should endeavour to obtain the required written consent from the
customer in order to use the customer’s personal information to facilitate tracing
where required in the future;
e) Disclosures should include a reference to investments and costs applicable to
benefits that become unclaimed.
11. Charges to customers for costs of tracing
Unless the customer has specifically agreed, no costs of tracing should be claimed from
policies or other assets except where, in the case of policies, the policy document made it
clear that such deduction would be made, and in the case of other assets, the customer
contract permitted the product provider to deduct the cost of the tracing from the value
of the customer’s assets.
12. Record-keeping
ASISA member companies need to retain records that allow the tracing process to be
audited and verified by the company’s internal compliance/audit functions.
13. Reporting on Unclaimed Assets
ASISA member companies should report data relating to unclaimed assets to ASISA on an
annual basis within 3 months from the end of the year in the format set out below.
Statistics provided to ASISA by member companies are confidential and member specific
data will not be shared. Aggregated data may be made available to the Financial Sector
Conduct Authority (‘FSCA’) or any other regulatory authority on request.
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For the year ending on 31 December 2018:
Number of Aggregated Rand
products* value
Assets traced/located between
1 January 2018 and 31 December 2018
Assets being traced / still to be located
as at 31 December 2018
* Please note: Although one product may have more than one beneficiary, it is still to be
counted as one product. (Where some beneficiaries of the same product are still being
traced, the fact that others have been located will reflect in the reduced rand value in
the next column.)
For the year ending on 31 December 2019 and the years thereafter:
Number of Aggregate Rand
products* value
Assets being traced / still to be located
as at 31 December 2018
Assets first identified as unclaimed
between 1 January 2019 to 31
December 2019
Assets traced/located between
1 January 2019 to 31 December 2019
Assets being traced / still to be located
as at 31 December 2019
* Please note: Although one product may have more than one beneficiary, it is still to be
counted as one product. (Where some beneficiaries of the same product are still being
traced, the fact that others have been located will reflect in the reduced rand value in the
next column.)
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14. Consumer education
ASISA member companies are encouraged to participate in a general public
education drive to inform the public about unclaimed assets and what it means to
them;
This should focus on alerting customers to the possibility of having assets due to them
and how to go about trying to find out if there are any benefits due;
There should be a process/mechanism for customers to be able to update their
personal contact information with ASISA member companies in response to this
campaign;
ASISA member companies are encouraged to have appropriate communication on
their individual websites highlighting the importance of keeping their details up to
date and the problems that can arise if this is not done, as well as the processes
available within their organisation.